From opening your account to making withdrawals — we're with you every step of the way at VIP Bat. Choose a topic below or search directly.
Select the type of issue you have – get the fastest answer possible
Registration, login, password change & profile updates
Deposit via bKash, Nagad, Rocket, and bank transfer
Information on withdrawal methods, processing times & limits
Welcome bonus, cashback, free spins & promo codes
Rules for slots, Live Casino, jackpots & Sports Betting
Account verification, KYC documents & security settings
Downloading, installing & troubleshooting the Android and iOS apps
VIP points, rank upgrades & exclusive member benefits
Creating an account on VIP Bat is quick and easy. Just a few steps and you're all set — you can start playing right away.
Go to the registration page and enter your mobile number and password. Verify the OTP and complete your profile. The whole process takes under 2 minutes.
Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number. Use it to set a new password.
You can update your name, address, and banking details in Account Settings. After verification is complete, some information can only be changed by contacting support.
For large withdrawals, you'll need to upload a photo of your national ID or passport. Verification is typically completed within 24 hours.
Complete Guide to Deposits & Withdrawals
Log in to your account → Cashier → Deposit → Select a method. Send Money to the displayed number and enter the transaction ID. Your balance is usually updated within 5 minutes.
Make an NEFT/RTGS transfer to the designated bank account. Always include the reference number. Funds are credited within 2 hours at most.
Major cryptocurrencies including USDT (TRC20) are accepted. Wallet addresses can be found in the Cashier. Funds are credited after network confirmation.
The minimum deposit is ৳100 via any method. Get a 100% bonus on your first deposit.
Account verification must be completed before withdrawal. If you have received a bonus, the wagering requirements must be met first.
Mobile Banking: 15 minutes – 2 hours. Bank Transfer: 2–24 hours. Crypto: depends on the network.
If it takes more than 24 hours, contact us via Live Chat with your transaction ID and we'll resolve it promptly.
The minimum withdrawal amount is ৳500. The daily maximum limit is determined by your VIP account tier.
VIP Bat offers a variety of bonuses, but many new players are confused by wagering requirements. Here's a straightforward explanation.
Say you deposit ৳1,000 and receive a ৳1,000 bonus. If the wagering requirement is 10x, you'll need to place a total of ৳10,000 in bets before withdrawing. This is calculated based on the bonus amount – your original deposit stays safe.
Winnings from free spin bonuses generally carry a 5x wagering requirement as well. Each bonus has its own validity period, typically between 7 and 30 days.
Follow these simple steps to reach us for any issue
Start by searching your question in the FAQ section or search bar on this page. Most issues are answered right here.
Click the chat icon at the bottom right of the page. A support agent will connect with you within 5 minutes.
For complex issues, send a detailed message to support@vipbat.im. You'll receive a reply within 24 hours.
Join our official Telegram channel for updates, offers, and fast support — all in one place.
VIP Bat ensures the highest level of security, but it's equally important to take precautions on your end.
Create a password with at least 8 characters, combining numbers and special characters. Do not reuse passwords from other sites.
Enabling 2FA in Account Settings requires OTP verification at every login, adding an extra layer of security to your account.
VIP Bat will never ask for your password. If anyone requests it, it's a scam.
Avoid logging in or making transactions on public networks. Use mobile data or your home network instead.
Reach our support team through whichever channel works best for you
For the fastest resolution, use Live Chat. Support is available in Bengali.
Active 24/7Email us to send detailed queries or supporting documents.
support@vipbat.im
Get the latest offers and support easily through our official Telegram channel.
Fast ResponseFrequently asked questions from vip bat users
VIP Bat believes gaming should be a source of entertainment — never stress or anxiety. If you feel that playing is having a negative impact on your daily life, take a break.
Use our responsible gaming tools – deposit limits, self-exclusion, and reality check options are always available to you.
Learn more about responsible gamingOur support team is always here for you. Chat with us now or sign up and experience vip bat for yourself.